Resume

6+ years of progressive experience in data, AI, and automation—delivering scalable digital solutions that drive performance, sustainability, and human impact.

Education

Master Of Business Administration

2021 - 2023

Richfield Graduate Institute of Technology

  • Strategic Financial Management: Developed expertise in financial planning, capital budgeting, and risk management to support sustainable business growth.
  • Innovative Talent Management: Studied methods for attracting, developing, and retaining talent aligned with organizational strategy.
  • Strategic Marketing Management: Gained skills in market analysis, segmentation, and strategic positioning to drive customer value.
  • Strategic Information & Technology Management: Learned to align IT strategy with business objectives and manage technology-driven change.
  • Strategic Leadership: Built capabilities in visionary leadership, decision-making, and stakeholder engagement.
  • Business Research: Mastered qualitative and quantitative research methods to support evidence-based decision-making.
  • Business Ethics & Corporate Governance: Explored frameworks for responsible, transparent, and ethical business conduct.
  • International Business Strategy: Analyzed strategies for global expansion and cross-cultural business dynamics.
  • Managing Digital Transformation: Studied organizational change management in the context of emerging digital technologies.

Download Thesis

Bachelor of Science: Information Systems

2017 - 2019

Richfield Graduate Institute of Technology

  • Programming (Levels 511–742): Built strong foundations in software development, object-oriented programming, and advanced application development, culminating in full-stack systems and AI programming projects.
  • Information Systems (511–622): Developed skills in systems analysis, business process automation, and user-centric solution design.
  • Web & Internet Technologies (511–622): Gained experience in frontend and backend web technologies, including dynamic web application development.
  • Networks & Operating Systems (511–622): Understood the architecture and protocols of modern networks and operating systems, including server management.
  • Database Systems & Data Warehousing (621–700): Learned relational database design, normalization, and enterprise-level data warehousing and mining.
  • Artificial Intelligence & Simulation (700-level): Explored AI algorithms, modelling techniques, and real-world applications in simulation and prediction.
  • Software Engineering Management: Applied software lifecycle methodologies and project planning frameworks in team-based environments.
  • Strategic IT & Risk Management: Gained exposure to governance, compliance, and IT strategy, with emphasis on risk identification and mitigation in digital environments.
  • Business Management & Quantitative Techniques: Combined technical acumen with business principles, decision science, and management strategy.
  • Work Integrated Learning & Capstone Group Project: Applied theoretical knowledge to real-world industry problems through internships and collaborative projects.

Bachelor of Science: Environmental and Life SCience

2014 - 2016

University of Kwa-ZuluNatal

  • Ecology & Systems Thinking: Explored population and community ecology, invertebrate ecology, and environmental systems, building a systems-oriented mindset for understanding complex interdependencies in both natural and organizational contexts.
  • Biogeography & Climate Change: Developed a systems-based understanding of interdependent natural processes—now applied to stakeholder mapping, lifecycle impact analysis, and sustainable decision-making in business and technology contexts.
  • Biology & Biodiversity: Studied angiosperm evolution, evolution and systematics, marine environments, and life on Earth, fostering a broad scientific perspective on biodiversity and ecosystem interconnections.
  • Applied Plant Physiology: Gained a deep appreciation for complexity and adaptability, informing approaches to business models, product ecosystems, and organizational dynamics with resilience and foresight.
  • Geography & Land Use: Examined urban and rural change, biophysical environments of Southern Africa, and soil erosion and land degradation, building context-specific awareness of human-environment interactions for ethical design, impact measurement, and scalable sustainability solutions.
  • Data & Tech Foundations: Acquired core skills in statistics, GIS and remote sensing, and computing for natural scientists, laying the groundwork for analytical rigor and data-driven decision-making.
  • Environmental Management: Developed analytical and geospatial capabilities that now support data modelling, impact analysis, risk forecasting, and strategic resource optimization.
  • Chemistry, Maths & Scientific Thinking: Studied general chemistry, mathematics for natural sciences, and the biological sciences toolkit, cultivating a rigorous, analytical mindset that underpins later work in AI and data with scientific integrity and precision.
  • Communication & Cultural Literacy: Learned basic isiZulu and the geography of human environments, strengthening the ability to localize messaging, honor diverse communities, and design culturally conscious solutions in both sustainability and technology adoption.

Professional Skills

Machine Learning & AI

Business Intelligence

Data Strategy & Governance

Leadership & Mentorship

Volunteer Experience

Thought Leadership & Mentorship

2017 - 2025

Various Organizations & Initiatives

  • Judge – KZN Tech Horizons (2025): Assessed participant projects and innovation approaches based on predefined criteria.
  • Judge – Geekulcha x Telkom Future Makers (2025): Evaluated participant solutions during the KZN Edition of the Telkom Annual Hackathon.
  • Judge – Microsoft x Geekulcha AI Skills Hackathon (2025): Assessed participant understanding of AI solution design and responsible technology use.
  • Web & Tech Development (Volunteer Capacity, 2024–2025): Created HTML, CSS, and Bootstrap-based websites for organizations including ISKCON Phoenix, Shantik Foundation, and the Phoenix Professional Learning Committee. Automated order management using Slack, Google Sheets, and Zapier workflows.
  • Mentor – Geekulcha (2024): Supported participants in AI, ethical AI use, data science, and social impact innovation during the Telkom Learn Hack, Geekulcha Annual Hack, and JCI Smart Cities Hackathons.
  • Presenter – Phoenix Professional Learning Committee (2024): Delivered a presentation on applying data analytics in the classroom to enhance teaching and learning outcomes.
  • Mentor – Richfield Graduate Institute of Technology (2024): Guided distance learning IT students on AI and blockchain-based projects, encouraging innovation and applied research.
  • Mentor – Eskom Expo for Young Scientists (2024): Assisted learners with STEMI (Science, Technology, Engineering, Mathematics, and Innovation) projects and co-hosted a coding workshop for primary school learners in 2022.
  • Judge – Eskom Expo for Young Scientists, KZN Region (2017–2023): Evaluated learner projects on research depth, innovation, and scientific communication.
  • Committee Member – Eskom Expo for Young Scientists, KZN Region (2017–2023): Collaborated with diverse STEMI stakeholders in organizing regional expos and mentoring young innovators.

Professional Experience

Chief Executive Officer

2024 - 2025

Watts Connected Pty Ltd.

  • Co-Author & Self-Publisher: Co-authored and self-published the Techpreneurs Guide, successfully selling over 20 copies and sharing actionable insights for aspiring tech entrepreneurs.
  • OCR Tool Co-Developer: Co-developed an OCR tool to digitize handwritten text into typed format, rigorously tested on 200 examples with high accuracy, demonstrating practical AI and software development skills.

Download Guidebook: Techprenuers Guide

Download Guidebook: Cybersecurity

Download Guidebook: Teachers Guide to Coding and Robotics

Download Guidebook: Grade R learners activity book

Download Guidebook: Grade 3 learners activity book

Data Analyst

2025

Bell Equipment

  • Process Automation & Cloud Implementation: Designed and implemented process automations that reduced workflows from one week to just 4 minutes, leveraging cloud-based tools for scalability and reliability.
  • Natural Language Query Proof of Concept: Delivered a proof of concept for English-to-SQL conversion, enabling natural language querying of databases, with an emphasis on integrating cloud-hosted data services.
  • Digital Security & Access Management: Streamlined digital security by creating a structured user access logging and approval process for tech platforms, incorporating cloud identity and access management best practices.
  • Automated Reporting Pipelines: Built automated SQL-to-Excel reporting pipelines hosted in cloud environments, delivering near-instant reports and enhancing decision-making efficiency.
  • Telematics Data Analysis: Executed complex telematics data queries, including internal and external black box data analysis, leveraging cloud storage and distributed processing frameworks.
  • MLOps & Predictive Modelling: Applied batch processing, transformer models, and LSTMs to predict sequential faults with 20% accuracy, demonstrating end-to-end machine learning pipeline design and deployment in a cloud-enabled MLOps workflow.
  • Business Intelligence & Visualization: Developed Power BI dashboards to monitor and visualize field incident reporting, integrating cloud-hosted data sources for real-time analytics and operational insights.

Senior Data Scientist

2023 - 2024

Tevo Pty Ltd.

  • WhatsApp Chatbot Development: Developed a WhatsApp chatbot for instant quote generation using Twilio API, Meta templates, and a reference database, leveraging Redis and Celery (Python) for scalable multi-user management—reducing customer response times from days to instantaneous.
  • OCR Automation Pipeline Proof of Concept: Built a POC OCR automation pipeline to convert invoices into structured Excel reports, transforming a multi-hour manual process into instant outputs and significantly improving operational productivity.

Data Science : Lecturer

2024

Richfield Graduate Institute of Technology

  • Online Teaching & Student Support: Delivered online support lectures to 50+ students and created supplemental learning materials to reinforce concepts and enhance engagement.
  • Assessment & Evaluation: Marked 300+ assignments and exams, ensuring fair, consistent, and high-quality evaluation of student performance.
  • AI-Assisted Feedback Automation: Leveraged GPT API to generate personalized feedback comments for 300 student submissions in just 20 minutes, dramatically improving turnaround time and learning support efficiency.

Data Scientist

2021-2023

Tevo Pty Ltd.

  • Warehouse Operations Automation: Engineered a desktop application (VB) to streamline warehouse processes by capturing and tracking product repair data, with cloud-enabled data storage for scalability and accessibility.
  • Data Diagnostics & Integrity: Conducted ad-hoc diagnostic and data linkage queries to ensure data integrity and deliver responsive operational insights, leveraging cloud-hosted databases where appropriate.
  • Predictive Analytics with Prophet: Applied the Prophet forecasting library to generate predictive insights, informing strategic planning and enabling data-driven decision-making in a cloud-integrated environment.
  • Business Intelligence & Dashboards: Designed Power BI dashboards to surface real-time operational intelligence, integrating cloud-hosted data sources for live insights.
  • Interactive Analytics via Flask: Built a Flask dashboard POC to provide interactive demonstrator performance analytics, enabling stakeholders to engage with live, cloud-accessible data.
  • Web Scraping & Competitive Intelligence: Deployed web scraping pipelines to monitor competitor and retailer pricing, leveraging cloud infrastructure for automation and scalability to safeguard market position.
  • Strategic Insights & Knowledge Sharing: Authored business intelligence articles analyzing macroeconomic factors shaping internal strategy, supporting data-informed leadership decisions.
  • Inventory & Logistics Innovation: Prototyped a barcode scanner POC to enhance inventory tracking and logistics efficiency, with cloud-enabled data integration for real-time operational monitoring.

Team Lead : Junior Data Scientist

2020-2021

Ignition Group.

  • Data Science Leadership: Led the Distribution team’s data science initiatives, coordinating projects and aligning solutions with business partner objectives to drive measurable impact.
  • Call Centre Quality Assurance Automation: Developed automation pipelines to transcribe calls, apply topic modelling, and perform sentiment analysis, enhancing insight accuracy and efficiency—leveraging cloud-based processing and scalable ML workflows.
  • Graphic Design Workflow Automation: Built a POC automation tool for Photoshop advert generation, tested via Facebook audience models, achieving a 50% success rate compared to manual design and demonstrating end-to-end AI/ML pipeline execution.
  • Mentorship & Inclusive Growth: Actively mentored teammates, particularly women in tech, through guided code-along sessions, fostering confidence, skill development, and a culture of inclusive professional growth.

Web Design Intern

2019

Mplanet.

  • WordPress Development & Deployment: Developed and deployed multiple WordPress websites, customizing layouts and functionality to meet diverse project requirements and enhance user engagement.
  • Digital Asset Design: Designed custom digital assets in Adobe Illustrator, ensuring cohesive branding, polished user experiences, and visually compelling project presentations.

Regional Administrative Assistant

2017-2018

Eskom Expo for Young Scientists.

  • Financial & Supplier Management: Managed regional payments to suppliers and service vendors, maintaining accurate records through organized receipt filing and financial documentation.
  • Data Collection & Reporting Automation: Created and administered Google Forms to streamline data entry and reporting processes, improving efficiency and accuracy.
  • Stakeholder Coordination: Coordinated communication with schools, service providers, and the regional committee, ensuring smooth collaboration and project alignment.
  • Official Correspondence: Drafted and distributed letters of request and information notices, supporting effective communication with stakeholders.
  • Social Media & Outreach: Oversaw social media management for event promotion and handled telephone outreach to schools regarding the regional expo.
  • Event Management Support: Assisted with registrations, certificate printing, mail merge communication, and on-site score capturing, contributing to seamless event execution.
  • Team Leadership & Data Oversight: Led a team of data capturers, ensuring accuracy and efficiency in project data processing and reporting.
  • Database Management: Utilized MS Access databases to design, print, and report on project cards, supporting effective event logistics and operational tracking.